Can artificial intelligence enhance empathy in healthcare?

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AI can now be used to enhance empathy in online healthcare consultations, according to a recent article in Psychology Today. This is particularly important because online consultations often lack empathy due to time constraints and communication barriers. AI-powered tools can analyze language patterns and suggest empathetic responses in real time, leading to improved communication between healthcare providers and patients.

This application of AI has the potential to bridge the empathy gap in digital healthcare, ensuring that patients feel heard and understood during virtual appointments. By incorporating empathetic responses, AI can enhance the overall patient experience and improve patient-provider communication.

This innovative use of AI in healthcare demonstrates the technology's potential to not only improve efficiency but also to enhance the quality of care by addressing the emotional needs of patients. While still in its early stages, this approach could pave the way for a more empathetic and patient-centered healthcare system in the digital age.

Source: Psychology Today - AI Can Make Healthcare More Empathic

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